Archives for August 2012

An effective project kickoff meeting in 4 steps


Have you ever left a project kickoff meeting not knowing why this team was brought together or what the project is about? Were you the one leading it?

If you’re an entrepreneur, or are leading an important project within your company, you have an opportunity to take individuals and turn them into a well-functioning team during the project kickoff meeting. But, as I’ve discovered the hard way, you sometimes only discover that you didn’t run a successful kickoff meeting much later, when you’re reflecting on a project that failed.

Follow these 4 steps for an effective project kickoff meeting to avoid that fate.
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3 ways to get your team to own the project

If you’re an entrepreneur or are leading a significant project within your organization, it’s vital to develop a sense of ownership among your team members. This is difficult to do on any project, but is especially hard when you have a multinational team with a mix of native languages and cultural backgrounds. In China it’s even more difficult because you are working against a culture that traditionally values blindly following the leader, and where risk-taking can lead to a loss of face.[1]

This sense of ownership has to be built into the team from the start of the project. But I can tell you from personal experience that it’s not enough to just tell the team you want them to “own” the project. You need to cultivate this ownership at every step of the project and reward team members whenever they take ownership. Here are three things you can do to help build this sense of ownership on any project.
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Old Chinese people in the park

Every morning at around 8:00am the small park we live above in Shanghai springs to life with music, dancing, Tai chi, and singing. If this post was about night-time in a park in the US, you would probably think it was a place where high school kids hang out and have parties. Not so in China. Our park is for elderly Shanghai residents, and all morning long they fill the park as they get out of their homes, socialize, and keep the rust from forming on their joints.

At about 11:00am the park starts quieting down as they all go home to have lunch, but then at around 12:30pm the senior center located at the park’s entrance springs to life with groups that sing, dance, and play instruments, usually as they recreate famous Chinese opera pieces. This boisterous activity continues until around 5pm, when the building suddenly falls silent and dumps the retirees out onto the street so they can go home to start cooking dinner. As long as it’s not raining or snowing, this is their daily routine.

While I find the senior center interesting — though, to be honest, it’s filled with a bit too much Chinese opera for my taste — I’m not writing this just to share a fun factoid. This senior center is just one of thousands throughout China that are serving this very large segment of the population. For the right kind of entrepreneurs, these retirees, along with the demographic shift they represent, are a great opportunity.
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Brainstorming with the introverted and critical

I recently read a thought-provoking article on the Harvard Business Review blog network about how to avoid groupthink while brainstorming. I am always interested in effective idea generation and problem solving techniques because we use a variety of these when developing mobile and web applications for China. While “classic” brainstorming[1] can be effective, I have learned that it’s often best to identify the specific challenges your team faces and tweak this template accordingly.

Our team is made up of over 20 Chinese mobile and web application developers who have limited experience with brainstorming, at least when compared to the average American employee. While developers are usually great at problem solving and are often very creative, they can also be somewhat introverted. In China, we also face a unique challenge in that, while our staff understands the benefits of brainstorming and other creative problem solving techniques, they are fighting the current of decades of schooling that focused on individual rote learning rather than collaboration and creativity. They also struggle with how to effectively and safely contribute their ideas with a group of often very critical peers. While the root cause of these feelings may be unique, I’ve been in brainstorming sessions with enough groups to know that having critical team members is certainly not unique to teams in China, and doubting your own ideas plagues team members everywhere.
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